Welcome to Gaia! ::

sorry this seems like a good place to post this, just need to vent and you guys will be on my side, well i hope anyway, LOL!

Ok so yesterday at work a customer felt the need to call me and i quoit "a f*cking b*tch" she then told me that she was going to "get my a** fired" and you may ask what on earth could I have done to get such a response, was i rude, snobbish, oh no....

I wouldn't sell her a fish, thats right ladies and gents, i was name called and yelled at because I wouldnt let her kill my fantail goldfish.

When inquiring about what size tank she has and who is already in it. (like we are SUPPOSE to do) It was discovered that she had a 5gal tank with 6 goldfish ALREADY in it! This is far far to many fish for that size tank already so as policy I told her that I was sorry but would be unable to sell her any more fish as they would die. she said well of course they die i dont care, they die that's why i want MORE! (to which i almost fell over!)

After repeating myself a few times she then got the hint that i really wouldn't sell them said the above and stormed to my manager, who after finding out the same basic tank info ALSO denied the sale, last i heard the horrid people went back to walmart, good ridden's.

Plus side I'm very glad my manager stuck to the rules and also wouldn't let them have the fish. Fish have the right to a full happy life too dang-nab-it!

On another random note that is making me crazy my friend whom I've been friends with since hs (so 10 yrs or so) has lost her mind. She's always been one to rush into things and not think them threw when it comes to boys but now she has really out done herself. She met a guy a month ago got really drunk slept with him and now they are "so in love" that they are engaged. now mind you she met said guy because she was gonna go out with her abusive ex boyfriends friend and since she got so drunk he pawned her of on his little brother, ie the guy shes with now. the whole thing makes me want to hit her over the head for being stupid BEYOND stupid.

so yes sorry for the rant's really felt the need to get that off my chest. *breaths*

I actually work for one of the 3 major chains, worked for a second one in the past. (neither ever sold dogs or cats) Its not that they don't have those rules its that most of the stores don't care to enforce them because they are all about the bottom dollar.

Cudos for keeping your cool when clearly the other woman was the f***ing b***h. evil And lucky that your store has such rules many many stores would just sell it seeing as they'll do it anyway so might as well take her money.

And yes, do slap your friend. I know how you feel though. Of my 3 best friends from high school. One got engaged at only 19yrs old. I think that same year, the other got engaged, but then she found out she got knocked up again so decided to keep it and just have the wedding asap. Then the third got engaged then the first got married. All within the last 3yrs. The last one wants to get married in the next 2yrs. Only the first mentioned has actually been with her guy for a significant period of time. I feel like getting married is just the IN thing to do and everyone is jumping in. Meanwhile...lil ol me, still single. Don't care if I ever get married but, would enjoy having a man around again.

Thanks for the support, its nice to see others who feel the same way I do. Luv ya all!

cєℓєsтιαℓ ғιʀєғℓιєs:

I'm so glad your manager had your back in this. smile I've heard way too many stories where an employee only does what they're supposed to, but the manager gets caught on "the customer is always right" and punishes the employee while validating the customer's abusiveness. Standing up to the customer is especially important in cases like this, where animals are involved.

"The customer is always right" is what's wrong with a lot of people. It's like giving in to a little kid's tantrum; you may have stopped his screaming NOW, but what about when he wants something again? More people need to refuse service to people who are jerks (and for pet stores, people who have no business owning an animal). Yes, they may lose that person's business, but if a jerk couldn't get business anywhere, they would probably learn not to be a jerk anymore. The way it is now, some people just don't care, and treat employees like slaves because they've got it stuck in their head that they're always right because they're spending money.